Create a Service Product

This article explains how to create a service product on mycreator.page. Service products are used to sell professional offerings such as coaching, consulting, design work, audits, or other customized services.

What Is a Service Product

A service product allows you to sell work that is delivered manually or customized for each customer.

Common examples include:

• One-on-one coaching sessions
• Consulting packages
• Design or development services
• Audits or reviews

Unlike digital products, services typically require follow-up communication and coordination after purchase.

To create a service product:

1. Go to your Dashboard
2. Navigate to My Store
3. Open the Products section
4. Click “Add Product”
5. Select “Service”

You will be taken to the product setup page.

Product Information

1. Product Name

Enter a clear and descriptive name for your service.

Examples:

• 1-Hour Coaching Session
• Brand Audit
• Website Design Package

The name should clearly communicate what the customer is purchasing.

2. Product Description

Use the description field to explain your service in detail.

Include:

• What the customer will receive
• The scope of work or deliverables
• The process you follow
• Expected timelines

A detailed description helps set expectations and reduces support questions.

3. Product Images

Upload images that represent your service or brand.

• At least one image is required
• Use visuals such as:
  • Branding graphics
  • Portfolio samples
  • Service-related illustrations

High-quality images improve credibility and presentation.

4. Pricing

Set the price for your service.

• This is typically a fixed fee for the service or package
• Make sure the pricing reflects the value and scope of your offering

You can also add an optional discounted price for promotions or limited-time offers.

5. Delivery Instructions

Provide clear instructions on what happens after a customer purchases your service.

This is important because services usually require manual follow-up.

Examples of what to include:

• When and how you will contact the customer
• Information the customer needs to provide
• Next steps in the process

Example:
“I will contact you within 24 hours to schedule our session. Please include your timezone and preferred availability.”

Clear delivery instructions improve customer experience and reduce confusion.

6. Checkout Form Fields

You can configure what information you collect from customers during checkout.

Default Fields

The following fields are always required and cannot be removed:

• Customer Name: Used to identify the order
• Customer Email: Used for order confirmation and product delivery

These fields are mandatory for all purchases to ensure proper delivery and communication.

Additional Fields

You can optionally collect extra information from customers by adding custom fields.

Common use cases include:

• Phone number
• Shipping address (if needed for hybrid products)
• Business or company name
• Custom instructions or notes from the customer

When to Use Additional Fields

Add extra fields only when necessary. Keeping checkout simple improves conversion rates.

Use additional fields when:

• You need more context to deliver a service
• You require specific customer input before fulfillment
• You want to collect structured data for follow-up

Avoid adding unnecessary fields, as this can reduce the likelihood of completing the purchase.

7. Marketing Settings

You can configure SEO-related fields for your product:

• Meta title
• Meta description
• Open Graph image for social sharing

These help improve visibility when your product page is shared or indexed.

8. Order Bump Settings (Optional)

An order bump is an additional product offered during checkout that customers can add to their purchase with a single click. It is commonly used to increase the total order value by offering a relevant add-on.

This feature is effective for:

• Increasing average order value
• Promoting complementary products
• Offering limited-time discounts

Enabling Order Bump

To activate the feature:

1. Find the Order Bump option
2. Turn the toggle on

Once enabled, additional configuration options will appear.

Selecting the Bump Product

Choose which product you want to offer as the order bump.

• Only your published products will appear in the selection list
• You can select from digital products, services, or courses
• The selected product should complement the main product

Examples:

• A workbook offered alongside a course
• A template offered with a guide
• A follow-up service offered with a primary service

Setting the Offer Price

Set a discounted price for the order bump.

• The offer price must be lower than the product’s original price
• A discount of 20 to 30 percent is commonly effective
• Example: If the original product price is 50, you can offer it at 40

This discounted price is what customers will see during checkout.

Writing the Order Bump Headline

The headline is shown at checkout and should clearly communicate the value of the offer.

• Keep it concise and benefit-focused
• Maximum length is typically around 100 characters

Example headlines:

• Add the workbook for 20 percent off
• Complete your purchase with this bonus at a special price

A clear headline improves conversion by making the offer easy to understand.

9. Add Product Reviews (Optional)

Product reviews are testimonials displayed on your product page. They provide social proof by showing feedback from customers or users of your product.

Reviews can help:

• Increase trust and credibility
• Highlight real results or benefits
• Improve conversion rates

To create a new review:

1. Click “Add Product Review”
2. A new review entry will appear with default content
3. Update the fields with your own information

Each review consists of several fields that you can customize.

Star Rating

• Set a rating between 1 and 5 stars
• The default rating is 5 stars
• Use realistic ratings to maintain credibility

Reviewer Photo

• Upload an image of the reviewer
• Using a real photo increases authenticity
• Recommended image size is approximately 500 by 500 pixels
• Supported formats include: PNG, JPG, GIF & SVG

Reviewer Name

• Enter the name of the reviewer
• Maximum length is typically 60 characters
• Default value is “Anonymous Reviewer”

Use real names when possible and only with permission.

Review Text

Write the content of the review using the text editor.

A strong review usually includes:

• What the customer liked
• Specific outcomes or benefits
• A recommendation or endorsement

You can format the text using:

• Bold or italic text
• Bullet points
• Structured paragraphs

Adding Multiple Reviews

You can add more reviews by repeating the process. There is no limit but adding too many reviews can make your sales page too long and bounce rate can be higher.

10. Setup Email Automation (Optional)

Email automation allows you to send follow-up emails to customers after they make a purchase, helping you improve engagement, provide value, and increase sales. It can be used for:

• Welcoming new customers
• Delivering additional instructions or resources
• Sharing tips or onboarding guidance
• Promoting related products or upsells
• Requesting feedback or reviews

Emails are sent based on timing you define, such as hours or days after purchase.

Creating an Email Campaign

To create your first automated email:

1. Click “Create Email Campaign”
2. A new campaign will be added
3. You can create up to three campaigns per product

Each campaign represents one email in your sequence.

Configuring an Email Campaign

Each campaign includes several fields that control how and when the email is sent.

Campaign Name

Give your campaign a clear and descriptive name.

Examples:

• Day 1 Welcome
• Day 3 Tips
• Day 7 Upsell

Naming helps you manage and organize multiple emails.

Timing

Set when the email should be sent after a purchase.

• You can choose minutes, hours, or days
• Example timings:
  • 1 day after purchase
  • 3 days after purchase
  • 7 days after purchase

Spacing emails properly improves engagement and avoids overwhelming customers.

Subject Line

Write the subject line that appears in the customer’s inbox.

You can use placeholders to personalize the email:

• {{customerName}}
• {{productName}}
• {{myName}}

A clear and relevant subject line increases open rates.

Email Content

Write the body of the email using the text editor.

You can include dynamic placeholders such as:

• {{customerName}} — Customer’s name
• {{productName}} — Product name
• {{myName}} — Your name
• {{storeUrl}} — Your store link
• {{unsubscribeUrl}} — Unsubscribe link
• {{currentDate}} — Current date

These placeholders are automatically replaced with real data when the email is sent.

Adding Multiple Emails

You can create up to three emails per product.

To add more:

1. Click “Add Another Email”
2. Configure each campaign with different timing

A typical sequence might include:

• A welcome email
• A follow-up with additional value
• A final email with an upsell or feedback request

Previewing Emails

Before activating your campaign:

• Use the preview option to see how the email will look
• Confirm that placeholders are displayed correctly
• Check formatting and readability

Previewing helps ensure a smooth customer experience.

11. Setup Cart Abandonment Recovery

Cart abandonment recovery is a feature that sends a follow-up email to customers who leave the checkout process before completing payment. It helps you:

• Recover potential lost revenue
• Remind customers about their pending purchase
• Encourage completion with reminders or incentives

Cart abandonment recovery is by default enabled for all products. You need to configure it according to your need to send the proper email to your customers.

Setting the Email Timing

Define how long the system should wait before sending the recovery email.

• Enter a value between 1 and 1440 minutes
• The default unit is minutes

Common timing options:

• 30 minutes
• 60 minutes (1 hour)
• 120 minutes (2 hours)

Example: If you set 60 minutes, the email will be sent one hour after the customer leaves without completing checkout.

Writing the Email Subject

The subject line is what the customer sees in their inbox.

You can use placeholders to personalize the message:

• {{productName}}
• {{customerName}}

Example subject lines:

• You left {{productName}} in your cart
• Complete your {{productName}} purchase

A clear and relevant subject line increases the likelihood that the email will be opened.

Creating the Email Content

Write the body of the recovery email using the text editor.

You can include the following placeholders:

• {{customerName}} — Customer’s name if available
• {{productName}} — Product name
• {{productUrl}} — Link back to the product page
• {{productPrice}} — Product price
• {{myName}} — Your name

Best practice:

• Include a clear call-to-action that links back to {{productUrl}}
• Keep the message concise and focused on completing the purchase

Adding a Discount (Optional)

You can improve conversion rates by offering a discount in the recovery email.

To do this:

1. Create a discount code in the Discounts section of your dashboard
2. Include the code in your email content
3. Clearly explain how to use it

Example: Offer a limited-time discount to encourage quick action.

Saving and Activation

All settings are saved automatically as you configure them.

Once enabled:

• The system monitors abandoned carts
• Recovery emails are sent automatically based on your timing

No manual follow-up is required.

How Cart Recovery Works

The process follows these steps:

1. A customer adds a product to their cart
2. The customer leaves without completing checkout
3. After the defined time delay, a recovery email is sent
4. The email includes a link back to the product
5. The customer can return and complete the purchase

Best Practices

• Set a delay of 60 to 90 minutes for optimal results
• Use clear and direct subject lines
• Include a strong call to action to complete the purchase
• Consider offering a small discount to increase conversions
• Avoid sending too many follow-ups to prevent spam

Cart abandonment recovery is an effective way to capture lost opportunities and increase overall sales without additional marketing effort.

Publishing Your Product

Once you have completed all required fields, click “Publish” when your product is ready. It will be published instantly and your product will be visible on your store page and available for purchase.